Free Software Maintenance Agreement Template (Legal Contract)


Software Maintenance Agreement Template

This software Maintenance agreement is entered into as of [ Agreement.CreatedDate ] between [ Sender.FirstName ] [ Sender.LastName ] ( Software Owner ) and [ Client.FirstName ] [ Client.LastName ] ( Service Provider ) furthermore known as “ The Parties ”. This template outlines the setting of the software maintenance services being offered, the terms related to those services, and any extra conditions related to your agreement with the node .


Beginning on the agreement date above the Service Provider will begin providing maintenance for the Software Owner for a period of 12 months unless result by either party is requested.

The given access section of this template outlines any physical or digital locations that you ’ ll need access to in order to perform software maintenance .

Granted Access

The Service Provider shall be granted access to any and all necessary printouts arsenic well as software documentation of any software that may have errors upon entering into this agreement. furthermore, the Software Owner shall provide the Service Provider with entree to the necessity computers equally well as a fair amount of clock to correct such software errors. In the event that new software errors are discovered, the same consideration will be taken and the Service Provider will be granted the access needed to comply with this agreement. additionally, the Service Provider shall have entree to facilities, computers, and software as necessity in order to perform period software maintenance and backups. The proprietorship rights section of this template serves to protect your customer ’ s intellectual property from damage or pervert .

Proprietary Rights

The Service Provider acknowledges that the Software Owner may have sensitive or proprietary data served on the computers or in the software being maintained. consequently, the Service Provider agrees to treat any information served in such systems as confidential, and shall take every possible measure to ensure that such information is not deleted, modified, or distributed without the Software Owner ’ s accept .


The Software Provider may, with the Software Owner ’ s consent, perform periodic updates or extra needed modifications to the software being maintained. Any modifications or costs incurred from corrections or replacements of an error to the software shall remain the province of the Software Owner during the entirety of this agreement .


In circumstance of the tasks being performed during the condition of this software maintenance agreement, the Software Owner has agreed to pay the Service Provider all sums listed in the table below. Any extra costs should be submitted in writing to the Software owner prior to agreeing to said costs. The Software Owner may, at their discretion ask for a report of costs a well as monetary value matching for any materials needed for this software maintenance agreement. Any travel expenses should be submitted in writing to the Software Owner and are topic to their approval. If at any time payment is not received for any terms not agreed on between the parties it shall constitute a gap of abridge and will be grounds for end point of this software alimony agreement .

Name Price Qty Subtotal
Subtotal $0.00
Discount $0.00
Tax $0.00
Total $0.00

The price table in the template above should be filled in to reflect any expect retainers, fees, or other costs related to this software alimony agreement .

Material Costs and Expenses

In summation to the fees above, the Software Owner will be responsible for any and all costs and fees associated directly with the Software included in this software alimony agreement including

  • Licenses
  • Postage Fees
  • Anti Virus
  • Document Filing Fees 


The Software Owner shall be responsible for any and all taxes, titles, and fees due by the local government, federal government or any other governmental entity pertaining to this software care agreement for the term of this agreement .


The Service Provider along with any associates or employees under the Service Providers name shall under no circumstances divulge or communicate any personal materials relevant to the Software Owner or any employees or affiliates related to the Software Owner for personal benefit or advance. Any and all data deemed confidential during this agreement shall remain indeed during the term of this agreement and for a time period of 12 months from this agreement ’ south termination. The software license guarantee in this template will specify any warranties included with this software sustenance agreement and documents any terms and conditions within those warranties .

Software License Warranty

Any and all software replaced during the term of this agreement shall be inclusive of all warranties and agreements inclusive to the purchase of said software. All warranties included in the purchases made during the term of this agreement pertaining to the software shall be included in this software sustenance agreement and fall under the lapp terms and conditions as so .

General Warranty

The Service Provider agrees to complete all projects and maintenance assigned in a professional manner. All sour conducted will fall under standards set by the region in which the cultivate is being performed. The Service Provider will not be held responsible for any acts occurring from the Software Owner or any affiliates in relation back to the Software Owner. The result article in this software sustenance agreement template will document any grounds for termination vitamin a well as any presentment in regards to termination that is required by either participating party in this software sustenance agreement.


The following occurrences will be grounds for end point of this agreement in its entirety .

  1. Failure to pay
  2. Either party filing for bankruptcy
  3. Any credit seizure taking place with either party
  4. Failure to make or deliver services in accordance with the term of this contract


In the exemplify either party in this software maintenance agreement defaults on any terms or conditions set forth, the finding party shall notify the defaulting party in write of the nonpayment occurring. Upon notification of said default the defaulting party will have 10 days to cure the nonpayment before end point will be required .

Force Majeure

In the case either party of this agreement forms a gap during the condition of this agreement due to indocile circumstances including but not specify to, flood, hurricane, larceny, terrorism, earthquake, or any early acts of god the party shall notify the remaining party of such breach and will be allowed up to 30 days to cure such breach before further natural process may take place .


In the event any disagreements or controversies occur during the term of this software care agreement both parties agree to seek arbitration to solve such manners. In the event the parties can not come to an agreement on an arbiter they shall both choose individually and the choose arbitrators shall come to an agreement on a third joint arbiter to hear this shell. All arbitration shall be conducted in a central location easily accessible by both parties involved. The arbiter shall be granted no access to modify or change this agreement in any manner. furthermore, the arbiter will not award any punitive damages that may occur to either party. The arbiter shall have the concluding say on any agreements involved and will subject such agreements to the court of [ Company.State ]. During the time of such arbitration taking home both parties will continue to uphold all agreements within this software maintenance agreements and complete all tasks assigned .


This software care agreement constitutes the integral agreement for the services listed herein, and shall supersede any and all previous agreements put in rate either by written form or orally. Be certain that the Notice segment of this template accurately reflects the contact information for both the Software Owner and Software Maintenance Provider .


Any and all notifications with attentiveness to this software sustenance agreement shall be made in written form and delivered to the responding party either by person or by e-mail or certify mail to the be addresses .

Software Owner:

address : [ Sender.StreetAddress ] [ Sender.City ] [ Sender.State ] [ Sender.Zip ] electronic mail : [ Sender.Email ]

Service Provider:

address : [ Client.StreetAddress ] [ Client.City ] [ Client.State ] [ Client.Zip ] ​ electronic mail : [ Client.Email ] The signature sections in this software maintenance agreement template allow you and the Software Owner to e-sign this agreement from your calculator, smartphone, or tablet..


By signing downstairs, both parties acknowledge they have read and understand all terms and conditions found within this software alimony agreement. [ Sender.Company ] signature [ Sender.FirstName ] [ Sender.LastName ] [ Client.Company ] key signature

[ Client.FirstName ] [ Client.LastName ]

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